Shipping policy

1. Order Processing

Orders are usually processed within 1–3 business days after confirmation.

During Eid, special campaigns, or high-order periods, processing time may be slightly longer.

2. Delivery Time

Estimated delivery times:

Inside Dhaka: 1–3 business days

Outside Dhaka: 2–5 business days

Delivery times may vary depending on courier availability and location.

3. Shipping Charges

Shipping charges are calculated during checkout based on location and delivery method.

4. Order Tracking

Once your order is shipped, you may receive tracking information through SMS, email, or courier update.

5. Delivery Issues

Please ensure your shipping address and phone number are correct. KADAM is not responsible for delays or failed deliveries caused by incorrect customer information.

6. Damaged or Incorrect Products

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photos or videos for assistance.

7. Cash on Delivery

Cash on Delivery (COD)  available  all over in  Bangladesh.

8. International Shipping

Currently, international shipping may be limited or unavailable. Please contact us directly for international order inquiries.

9. Contact

For shipping-related support, please contact us through:

Website: www.kadam.bd

Facebook / Instagram / TikTok pages of KADAM

Thank you for choosing KADAM ✨